Privacy Policy

Effective Date: January 17, 2026

Your privacy is important to us. This Privacy Policy describes how Gemlead ("we", "us", or "our") collects, uses, and discloses your information. This policy applies to the use of our website gemlead.ai and all related services.

1. Information We Collect

We collect the following types of information:

• Personal Identifiers: Name, email address.
• Account Information: Username, account settings, connected accounts (such as X/Twitter), subscription status.
• Payment Data: Billing information, transaction data, and details related to subscriptions.
• Technical Information: IP address, device type, browser type, operating system, referral URLs, website usage, and other related data.
• Usage Data: Information about how you use our service, including leads generated, messages sent, and conversations managed.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing and maintaining our services.
• Processing payments and managing subscriptions.
• Responding to inquiries, support requests, and providing customer service.
• Sending you marketing materials, updates, and other information.
• Analyzing user behavior to improve our website, features, and overall user experience.
• Detecting and preventing fraud, abuse, and other security concerns.

3. Sharing Your Information

We may share your information with:

• Service Providers: We may share your data with third-party service providers to facilitate the operation of our services (e.g., payment processors, analytics providers).
• Business Partners: Partners who help us deliver our services.
• Legal Requirements: We may disclose your information to law enforcement, government agencies, or other authorized third parties if required by law or if necessary to protect our rights.

4. Third-Party Services

Gemlead integrates with third-party services such as X (Twitter). When you connect your X account, we access data necessary to provide our services. Your use of these third-party services is subject to their respective privacy policies and terms of service.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about your browsing behavior and preferences. You can manage your cookie settings in your browser.

6. Data Retention

We retain your information as long as needed to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. You may request deletion of your data at any time.

7. Your Privacy Rights

You have the right to access, correct, or delete your personal information. You can also object to certain processing activities or withdraw your consent where applicable.

8. Children's Privacy

We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred and stored outside of your country of residence. We ensure that any data transfers comply with applicable laws.

10. Security Measures

We implement reasonable security measures to protect your data. However, no system is 100% secure, so we cannot guarantee absolute protection.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Gemlead, contact@gemlead.ai

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